Frequently Asked Questions
Everything you need to know about shopping with Yetch Studio.
What is the standard shipping timeframe for orders?
We typically process orders within 1-3 business days. Domestic shipping usually takes 3-7 business days, while international shipping can take 10-21 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for most items in their original, unused condition. Please contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a unique tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer international shipping?
Yes, Yetch Studio ships to most countries worldwide. Please note that international customers are responsible for any customs fees, duties, or taxes imposed by their local government.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products sustainably sourced?
At Yetch Studio, we prioritize quality and ethics. We work closely with our manufacturers to ensure that our materials are responsibly sourced and that production meets high environmental standards.